• Cheltenham’s Emergency Department will temporarily switch to a Minor Injury and Illness Unit (MIIU) from 8pm on Thursday 13 November
  • Daytime (8am – 8pm): The department will operate as an MIIU from Friday 14 November to Tuesday 18 November
  • Overnight (8pm – 8am): The department will be closed overnight from Friday 14 November until 8am on Wednesday 19 November
  • The Emergency Department service at Cheltenham General Hospital will resume at 8am on Wednesday 19 November 2025.

Emergency care services will be centralised at Gloucestershire Royal Hospital 24/7 during this period of strike action.

The public are advised to only attend the Emergency Department or call 999 if their condition is life-threatening or serious.

Community Minor Injury and Illness Units and GP practices across the county will continue to provide services. The public can get advice on their healthcare options at 111.nhs.uk or by calling 111 (see healthcare advice below).

Ahead of this week’s industrial action by Resident Doctors, the NHS in Gloucestershire is setting out the pre-planned and temporary service changes that will be put in place.

The changes announced today will help NHS services to prepare for industrial action and enable available emergency care staff to come together at Gloucester to keep services safe.

Whilst the NHS locally is making plans to keep essential services available and minimise disruption as far as possible, the strike will pose substantial challenges. The highest priority will be to care for those in most immediate and urgent need and safeguard patient care.

Patients who have a planned hospital operation, outpatient clinic or procedure between Friday 14 November and Wednesday 19 November should attend as usual unless they hear from their NHS Trust to advise otherwise. However, given the need to ensure safe staffing arrangements in emergency care and other critical services some appointments will need to be rearranged.

There will be no disruption to patient visiting arrangements on these days. However, the local NHS Trusts are asking relatives and carers to do everything they can to work with their staff to get their loved ones home from hospital as quickly and as safely as possible, with additional support, if necessary, from local NHS community services or adult social care teams.

Chief Medical Officer at NHS Gloucestershire, Dr Ananthakrishnan Raghuram (Raghu) said:

“The five-day strike is likely to pose significant challenges to the local NHS, particularly hospital services, and we are sorry that patients might experience some disruption to services.

One Gloucestershire health and care partners are working closely together to ensure those in greatest need continue to have access to high quality care and support. We are extremely grateful to the staff who will be working during this period to keep essential services running for patients.

It’s also vital that we all work together to keep the Emergency Department in Gloucester clear for life threatening conditions and serious injuries.

The public can help by thinking carefully about their healthcare options and getting advice when needed from NHS 111. Advice will also be available through local NHS social media channels.”

Getting healthcare advice

Many parts of the NHS – hospitals, community services and GP practices – are likely to feel the impact of the industrial action – either directly or indirectly – so local people are being urged to use services responsibly.

If people have an urgent care need, but are not sure which service to use, they are asked to visit 111.nhs.uk in the first instance or call 111 for advice. The 111 phone service can book people into local NHS services if required, but is likely to see an increase in calls.

111 online and the local ASAP Glos NHS website can provide information on the services provided by community pharmacies, GP surgeries, including the Gloucester Health Access Centre, Community Minor Injury and Illness Units (MIIUs) and the Emergency Department.

Community Hospital Minor Injury and Illness Units across the county will be open on the days – 8am to 8pm (last walk-in patient seen at 7.30pm). People are likely to be seen more quickly on arrival if they book an appointment by using 111.

Cheltenham MIIU will be open from 8am to 8pm during the period of industrial action.

People can get the latest on the day service updates and advice on the industrial action through local NHS social media channels and websites.

Further public information about the industrial action, including FAQs, has been published by NHS England and can be found here.