Find out where to get urgent medical help in Gloucestershire, including NHS 111, pharmacies, GP services, Community Minor Injury and Illness Units and emergency care.

If someone is seriously ill or injured and their life is at risk, call 999 now.

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Your local pharmacy is a good place to get advice about minor health problems. Pharmacists can help with many illnesses. In some cases, they can provide medicines without you needing to see a GP.Pharmacists can assess and treat seven common conditions without a GP appointment or prescription.

If it is safe and suitable for you, a pharmacist can provide prescription-only medicines, including antibiotics or antiviral medicines, for:

  • Sinusitis in people aged 12 and over
  • Sore throat in children and adults aged five and over
  • Earache in children and young people aged one to 17
  • Infected insect bites in people aged one and over
  • Impetigo, a bacterial skin infection, in people aged one and over/li>
  • Shingles in adults aged 18 and over
  • Uncomplicated urinary tract infections in women aged 16 to 64<

You can visit a pharmacy or contact it online to ask for help with these conditions. A GP receptionist or NHS 111 can also direct you to a pharmacy that offers this service.

Standard prescription charges apply. If you do not usually pay for prescriptions, you will not have to pay.

Find out more about Community Pharmacies in Gloucestershire and how they can help you.

Contact your GP surgery if you have an illness that is not getting better after self-care or advice from a pharmacist. You can use the surgery website, the NHS App or phone the surgery.The surgery team will review your request and decide how soon you need help.
If you are not registered with a GP in Gloucestershire, you can find a GP.

If you need urgent medical help when your GP surgery is closed, contact NHS 111. It will help you get the right care.

Gloucester Health Access Centre

Gloucester Health Access Centre is at Quayside House, Gloucester, GL1 2TZ, next to the former prison. It provides GP appointments from 8am to 8pm, seven days a week.

You do not need to be registered with the centre, but you must phone 01452 336290 before visiting to check whether an appointment is available.

If you need urgent medical help and your GP surgery is closed, or you are not sure what to do, contact NHS 111. In Gloucestershire, NHS 111 is supported by a local GP-led team. It will direct you to the right care. This may be advice from a doctor or another healthcare professional, an appointment at a Community Minor Injury and Illness Unit, or a GP appointment.

NHS 111 is also available online here.

Gloucestershire’s Community Minor Injury and Illness Units can treat children and adults with a range of minor injuries and illnesses. They are staffed by specially trained nurses and paramedics. There are six units across the county, and you can use any of them, wherever you live.

The units are open from 8am to 8pm every day, including weekends.

Community Minor Injury and Illness Units are available at:

  • Forest of Dean Community Hospital MIIU, Cinderford, GL14 3HY
  • Cirencester Hospital MIIU, Cirencester, GL7 1UY
  • Vale Community Hospital MIIU, Dursley, GL11 4BA
  • North Cotswolds Hospital MIIU, Moreton-in-Marsh, GL56 0DS
  • Stroud General Hospital MIIU, Stroud, GL5 2HY
  • Tewkesbury Community Hospital MIIU, Tewkesbury, GL20 5GJ

Check opening times and services at Community Minor Injury and Illness Units.

Other Minor Injury Units

Minor Injury Units are also available at Tetbury Hospital, open from 8.30am to 4pm, Monday to Friday, and Winchcombe Medical Centre, open from 8.15am to 6.30pm, Monday to Friday.

For urgent mental health support in Gloucestershire, call NHS 111 and select option 2. This service is available 24 hours a day, seven days a week. You can also call the Gloucestershire crisis line on 0800 169 0398.

If you need urgent NHS dental care in Gloucestershire, call NHS 111. A local dental nurse will assess your needs. If necessary, you will be offered a face-to-face appointment.

Emergency appointments are available on weekday evenings and at weekends.

Call 999 if someone has a life-threatening illness or serious injury. 

Emergency Departments treat people with serious injuries and life-threatening conditions.

Gloucestershire Royal Hospital, Gloucester: The Emergency Department is led by consultants and is open 24 hours a day. It treats patients who arrive by 999 ambulance, are referred by a GP, or need emergency children’s or maternity care.

Cheltenham General Hospital: A consultant-led service is open from 8am to 8pm every day. A nurse-led service operates from 8pm to 8am. Overnight, ambulances take people with life-threa

Check the latest information about Emergency Department services at Gloucestershire Royal and Cheltenham General hospitals.

Use your NHS account to book GP appointments, order repeat prescriptions and use other NHS services

Find out more about the NHS App.